Last updated: 18 September 2025
Welcome to CODPARTNER. By visiting or using our website, platform, or services (collectively, the “Site”), you agree to these Terms & Conditions (“Terms”). If you do not accept them, please do not use the Site.
CODPARTNER FZ LLC (“CODPARTNER”, “we”, “our”, or “us”) is registered in Creative City, Fujairah, UAE. We provide e-commerce support services including import & sourcing, call-center support, warehousing, fulfillment, shipping, and weekly cash-on-delivery remittance.
The Site may only be used for lawful purposes and in accordance with these Terms.
You must keep account credentials confidential and are responsible for all activity under your login.
You may not interfere with, damage, or disrupt the Site or its security features.
By creating an account or signing a service agreement, you may access:
Import and sourcing of goods.
Call-center services for lead confirmation and customer support (up to nine attempts in three days).
Warehousing, order fulfillment, and shipping (local & international).
Weekly payment transfers with detailed reporting.
Details, pricing, and settlement mechanics are described in your commercial agreement or Appendix A.
Service fees are charged according to your plan (see Appendix A or the rates displayed inside your account).
CODPARTNER may deduct fees and charges from weekly settlements or invoice them separately.
All amounts are in the currency stated on your invoice and subject to applicable taxes.
You agree to:
Provide accurate product and order data.
Comply with all local laws for your products.
Pay customs, duties, and other government fees as applicable.
We treat all non-public business information as confidential and use it only to deliver services.
Customer and order data are stored securely and processed according to UAE law and other applicable data-protection rules.
All text, graphics, logos, and software on the Site belong to CODPARTNER or its licensors. You may not copy or reuse them without written permission, except where necessary for normal use of the Site.
The Site may contain links or integrations with third-party services. CODPARTNER is not responsible for their content, security, or privacy practices.
We may suspend or terminate your account or Site access if you breach these Terms, misuse customer data, or fail to settle invoices. You may close your account by giving 30 days’ written notice and clearing any outstanding amounts.
The Site and services are provided “as is” and “as available.” We make no guarantees of uninterrupted access or error-free operation.
To the maximum extent allowed by law, CODPARTNER is not liable for indirect or consequential damages. Direct liability is limited to amounts paid by you for services during the six (6) months preceding a claim.
These Terms are governed by the laws of the United Arab Emirates. Any dispute will be resolved by the courts of Fujairah, UAE.
We may update these Terms occasionally. The “Last updated” date at the top will reflect the latest version. Continued use of the Site after an update means you accept the revised Terms.
For questions about these Terms or our services, please email support@codpartner.com or use the contact form on the Site.
